In a world that is increasingly mobile, interconnected and interdependent, the security of people and goods, infrastructure and nations depends on leaders and organisations and their ability to decide and act in a timely fashion and obtain the best outcomes.
In the markets that Thales serves – defence, security, space, aerospace and ground transportation – these decisions are often of critical importance. Navy, army and air force commanders, as well as air traffic controllers, policymakers and infrastructure operators, face these critical decisions and need full, relevant and reliable information to understand the situation and make the right choices.
The critical decision chain
Our role is to assist our customers in making these decisions by providing the tools and technologies they need to gather, process and distribute information, helping them to understand complex situations so they can decide and act in a timely fashion and obtain the best outcomes.
This understanding of the critical decision chain underpins our innovation and technological developments in areas such as large scale software-driven systems, secure communications, sensors (radar, sonar, optical), supervision, onboard electronics, satellites and systems integration. These technologies and capabilities, and the central role of human factors in critical decision-making, are common to all our activities. The Group’s employees constantly need to develop their skills to stay ahead in these areas.

We have built up an in-depth knowledge of the markets we serve and, with operations in 56 countries, we have developed close relationships with local customers to grasp the intricacies of their operational decision-making processes and propose the best solutions for every situation.
Across all our businesses, the company’s 67,000 employees are guided by a proactive policy of corporate responsibility that is key to managing risks and driving performance.