VOCALPRO
The Thales Vocalpro recording device is a top-of-range, open system, combining range of functionality.
The system delivers the performance, long life and low cost of ownership required by organisations wich want to integrate recording capability into their communications systems:
- Emergency services
- Financial servicesTransport operators
- Call centres
- Remote surveillance and support
- Abusive call monitoring
Because every customer is unique, Thales offers its expertise right from the requirements definition phase, providing support throughout each individual project. Whether its is a new investment or an upgrade, the Thales Vocalpro recorder is the best the market can offer, from both the technical standpoint - in terms of functionality and performance - and regarding service - in terms of maintenance and scaleability.
Technical specifications
- PCI Architecture
- External network-based storage
- Digital recording with status indication (on signal acquisition cards)
|
- VoIP and/or conventional telephony in a single unit
- Multi-criteria on-demand recording
- interfaces seamlessly with CRM* applications
*Customer Relationship Management |
- Local operation without the need for an additional PC, or via shared network
- Unlimited number of network clients
|